Frequently Asked Questions

Where is the In-Person version of the summit held?
It is being held at the Conference Center at RidgeGate: 9878 Schwab Way, Suite 401, Lone Tree, CO 80124.

Is the Summit being recorded and will I have access to the recordings?
Yes the Summit session will be recorded. Anyone who has purchased an In-Person or Virtual Livestream ticket will have access to the recordings for 12 months post event.

If I am in the classroom, will I be recorded?
The primary focus for capturing the Summit is the speaker sessions. Every effort is made to focus just on the speakers, however in-person attendees should expect that they may also be captured in the video or other media such as photos during the Summit. In-Person attendees will need to sign the Media Release and Consent Waiver on the first day of the Summit.

What do I need to bring with me to check in to the Conference Center on the first day?
It is important that you bring your order confirmation email and have a valid photo ID in hand when checking in at the entrance. You will also be asked to sign the Media Release and Consent Waiver.

For the In-Person Ticket, do I have an assigned seat?
Seating is on a first come, first serve basis. Please arrive early for the best seats. We do not hold seats. The doors open at 7:45am each day.

What if I am unable to attend all the speaker sessions? How can I catch up on sessions I miss during the Summit?
We are looking forward to welcoming attendees worldwide. We understand that some of the time zones may not allow for virtual livestream attendees to join us live for selected sessions. To offer everyone an opportunity to keep up with the Summit progression, our plan is to post the raw videos from each day in the evening of the same day. This way attendees will have an opportunity to watch the recordings prior to the next day session.

If I purchase a ticket, am I able to get a refund if my plans change?
Unfortunately, we are unable to offer a refund or exchange on tickets. Ticket holders will have access to the full recordings and My Thrive’25 Resource Guidebook for 12 months after the Summit ends.

Are all the speakers attending in-person at the Conference Center?
All speakers except for Dr. Stephanie Burns will be presenting in person at the Conference Center. Dr. Stephanie Burns will be presenting virtually from her home office in Australia.
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